Good practice guide
This guide has been written for support coordinators and specialist support coordinators who are working with people with complex needs. Throughout this guide we refer to the support coordinators’ role.
Participants with complex support needs usually require a more focused and skilled approach to connecting and coordinating supports and building capacity. This resource has been developed to provide practice guidance to support coordinators for purposeful and meaningful impact whereby participants with complex support needs have the opportunity to enjoy their rights and responsibilities as full and contributing citizens.
UpSkill Provider Directory
Find support coordinators and allied health professionals who are right for you.
The UpSkill Provider Directory gives you access to profiles of support coordinators and NDIS allied health professionals with a wide range of specific skills and experience. Each provider has completed UpSkill training with the Summer Foundation on topics such as how to help you navigate the NDIS, specialist disability accommodation, housing, leaving aged care and leaving hospital.
UpSkill – Best Practice podcast series
This podcast series features conversations with support coordinators who share their experiences of supporting people with disability and working alongside other sectors such as health, aged care and housing.
It also includes conversations with people with lived experience of disability who share how their support coordinators focused on them as individuals and supported them to achieve new goals relating to exploring housing options and moving to their own homes.
SDA eligibility criteria
Specialist Disability Accommodation (SDA) is a costly support that will be provided to only a small number of NDIS participants, so the rules the NDIS uses to determine a participant’s eligibility are rigorously applied. To be considered for SDA, a participant must provide evidence to support EVERY criteria along one of the pathways in this flowchart.
For the exact wording of each rule, refer to the Summer Foundation’s How to write a housing plan resource.
UpSkill NDIS and housing resources
A series of resources that the Summer Foundation has prepared about accessing housing; they are designed for people with disability, their families and supporters, support coordinators and allied health professionals.
Allied health housing assessments guide
The aim of this guide is to assist support coordinators and allied health professionals collaborate on Housing Plans for National Disability Insurance Scheme (NDIS) participants. Housing Plans rely on appropriately framed allied health assessments and reports to support the participant pursue their goals and aspirations.
Guide to developing a participant’s housing statement
In response to feedback from the SDA panel, the Summer Foundation has developed 2 new resources to help support coordinators and allied health professionals prepare an NDIS participant housing statement.
The Participant Housing Statement Template (with accompanying guide) seeks to ensure that the NDIA provides people with funding that reflects their preferred housing option.
How to write a housing plan
How to write a Housing Plan – Guide and the Housing Plan Template have been created to help support coordinators write housing plans for NDIS participants who want to test their eligibility for Specialist Disability Accommodation (SDA) funding. The purpose of a housing plan is to provide the NDIA with evidence that the person you’re working for requires SDA to reach their goals, maximise their independence, and social and economic participation. Download Housing Plan Template
The guide provides information on what to include to achieve the best possible outcome for the person you’re working for.
My housing preferences
This tool helps you think about where you want to live, who you would like to live with and the type of housing that you would like to live in. You can use this tool to tell your housing story and work out your housing goals. You can cut and paste the information from this tool into housing application forms.
Living more independently
‘Living more independently’ means living in a house (townhouse/duplex/apartment/other) where you get to decide what you do and how you live, and you only get as much support as you need.
This guide explains how to plan for and move from residential aged care (RAC), a group home or your parents’ home into appropriate mainstream housing or Specialist Disability Accommodation (SDA).
Specialist Disability Accommodation (SDA) Fundamentals
This short video about Specialist Disability Accommodation (SDA) and the accompanying flyers can be used by support coordinators to explain what SDA is to the people they are working with.
SDA Rules 2020 – What are the changes?
The SDA Rules 2020, released in June, increase a person’s choice and control about where they want to live and who they want to live with. The key changes are outlined in this resource.
UpSkill Fundamentals resources
The UpSkill team have produced the following videos to capture the fundamentals of what you need to know when you are a support coordinator or private allied health professional. If you are attending any online or face-to-face UpSkill training, you should watch the UpSkill Fundamentals videos beforehand.
UpSkill x Ablelink resources
Ablelink, an independent provider of support coordination, has produced the following 3 videos and a podcast to assist people working as a support coordinator and those interested in setting up a support coordination business.
NDIS housing pathway
On this resource we detail one pathway to mainstream housing. If you have searched for mainstream housing and discovered you can’t access it because of your disability, you can test your eligibility for SDA on the second page.
SDA payments guide
This guide explains what Specialist Disability Accommodation (SDA) payments are, who they are paid to and how they are accessed. For people who have SDA payments included in their NDIS Plan, it explains how to make the most of this funding.
Looking for somewhere to live
This guide explains how you can access and make the most of NDIS funding to look for housing. It explains the capacity building funding available to NDIS participants who need support to search for suitable housing. It also includes information on choosing your support coordinator and how to make the most of the funding.
Note that this guide replaces ‘Exploring Your Housing Options’.
Summary of Changes to SDA Framework
On 8 February 2019, the government announced ‘immediate reforms’ to Specialist Disability Accommodation (SDA) to improve choice and control for National Disability Insurance Scheme (NDIS) participants and boost market confidence. The changes arise from an Australian Government review in 2018 of the SDA Pricing and Payments Framework.
This summary provides background to the changes, what has changed now, and future changes to be brought in.
Mainstream housing options
Most people with disability will not get Specialist Disability Accommodation (SDA) in their NDIS plan, but still want to choose where they live and who they live with. This guide is for you. It explains the different types of mainstream housing (any housing that is not SDA) and will help you look for housing that suits you.
Sample NDIS plans
This guide includes five sample plans for people in differing circumstances with examples of how the NDIS can support participants to exercise choice and control to lead an ordinary life.
These sample plans are to give you a place to start. We have also included a pre-planning tool to help you to develop your own plan so you can keep a record of your planning meeting. Download a Word document version of the Sample NDIS Plans
Using SDA to buy your own property
For people receiving SDA payments, home ownership may also be an option. The NDIS participant, or their family, can buy a property and use their SDA payments to cover the mortgage.
This resource outlines the steps and requirements involved in using SDA payments to purchase your own property.
For a more detailed guide, please see the Housing Hub’s Building or buying your own SDA (July 2022)