Culture and Capability of the National Disability Insurance Agency – Summer Foundation submission to the Joint Standing Committee on the National Disability Insurance Scheme
October 2022
Culture and Capability of the National Disability Insurance Agency – Summer Foundation submission to the Joint Standing Committee on the National Disability Insurance Scheme
Tags: NDIS
Description:
Summer Foundation developed a submission to the Joint Standing Committee on the NDIS on the capability and culture of the NDIA and the impacts on the experiences of NDIS participants.
The current culture and capability of the NDIA does not meet the needs of participants, but it can be improved. Through the Summer Foundation’s NDIS survey, participants reported that they live in fear of funding being cut, experience a lack of communication, collaboration and relationship building with the NDIA, as well as poor timeliness and efficiency.
Trust and confidence in the NDIS and the NDIA can only be restored if participants are seen as experts in their own lives. People with disability should be at the centre of all policies and solutions and included in any reform process through meaningful co-design. It is crucial that the NDIA works to strengthen choice and control for participants and builds their capacity to live well in the community.