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New co-designed resources for navigating NDIS housing issues


It can be difficult for people living in Specialist Disability Accommodation (SDA) or shared support settings to know who to turn to when experiencing problems. 

Just like anyone living with other people, there are roles to negotiate and responsibilities that need to be made clear. 

That’s why we’ve co-designed these resources to help NDIS participants know their rights and how to take action when they feel a situation puts their rights or safety at risk.

The Summer Foundation and Housing Hub, through a grant provided by the NDIS Quality and Safeguards Commission, worked with NDIS participants, providers and supporters to produce the resources which aim to:

  • Clarify roles and responsibilities in shared support settings and provide information on who to contact if you’re having trouble resolving an issue
  • Guide NDIS participants with tips for setting up service agreements and having conversations about support with their providers
  • Provide information on setting up tenant advisory committees and other ways to make sure there is open communication between tenants and housing providers

Check out the resources here and hear from one of our co-design contributors here.

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