Group 3

Welcome Home: Compliance education for SDA providers

Welcome Home is a package of compliance education resources for registered providers of specialist disability accommodation (SDA). The resources are designed to help providers understand their service obligations under the NDIS Practice Standards for SDA (Module 5) and explore a rights-based approach to service delivery.

Who should use this package? 

The Welcome Home package is designed for registered SDA providers, tenancy managers, executive teams and Board members. The content may also be of interest to SDA tenants or people seeking SDA and their supporters.

We’re sorry, our online learning platform is unavailable at this time.

You can still access our webinars and related resources below.


A series of three webinars is available, including presentation slide packs, facilitation notes, case studies and activity sheets.

Kirby in her home

Webinar 1: Understanding the SDA provider role

In this webinar you will learn about the service objectives and outcomes that an SDA provider is required to meet and the principles and practices that support a rights-based approach to service delivery.

Liz getting help

Webinar 2: Who should I work with? 

In this webinar you will learn about the different roles that support SDA service delivery and how an SDA provider should engage with these roles.


Webinar 3: Working with an SDA tenant 

In this webinar you will learn what a rights-based approach to service delivery looks like from the perspective of the tenant. This webinar has been co-designed with SDA tenants and people seeking SDA.


The information provided in this education package and accompanying films and podcasts is intended as a guide only. It is not suitable for assessing specific compliance risks for individual SDA providers undergoing a certification audit. It does not constitute formal advice, and does not take into consideration the particular circumstances and needs of your organisation. Every effort has been made to ensure the accuracy and completeness of information in this education package at the date of publication. The Summer Foundation cannot be held responsible and extends no warranties as to the suitability of the information in this resource package for any particular purpose and for actions taken by third parties.


This publication is copyright. All intellectual property rights vests in the Summer Foundation. Material which is reproduced from this publication must include an acknowledgement of the source. Prior permission should be sought from the Summer Foundation.