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Survey of support coordinators – Essential features of support coordination assistance for pursuing home and living goals


October 2022

Survey of support coordinators – Essential features of support coordination assistance for pursuing home and living goals

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The Summer Foundation and the Housing Hub work with hundreds of NDIS participants with complex needs who have goals related to housing. Many report difficulties accessing support coordinators who have the necessary depth of disability housing knowledge and skills. This results in limited opportunities for exploration of suitable housing that reflects participants’ preferences in living arrangement and supports.

 

Based on this, the Summer Foundation is exploring how support coordinators can improve the quality and consistency of guidance provided to NDIS participants seeking funding for home and living supports, including SDA. In July 2022 it conducted a survey of support coordinators who currently work with participants considering their housing options. Findings from this survey describe the essential features of support coordination enabling NDIS participants to make an informed choice and move into new housing.


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