Job opportunities

If you are looking for a career where you can make a difference, work collaboratively with committed and passionate people and have real opportunities for professional development, then we encourage you to join our team.

Policy Research Officer

About the role:

The Policy Research Officer will support the Policy & Strategy Team to develop high quality evidence-based policy briefs, reports and submissions.

Your strong research background in public policy will provide the team with up-to-date and relevant evidence to support the development of robust public policy analysis.

Responsibilities & Duties include:

  • Research and analyse qualitative and quantitative data, policy reports and case studies related to disability, health and housing
  • Consult with stakeholders and gather and collect data to inform policy, including with people with disabilities and service providers
  • Draft policy submissions, briefing papers, presentations and other publications
  • Contribute to the identification of emerging policy issues and opportunities to contribute to policy influence and solutions
  • Interpret government policy changes in health, housing and disability
  • Interpret government policy changes in health, housing and disability

You will need to display a ‘can-do’ attitude and actively contribute to developing a culture of excellence, responsiveness and flexibility. Excellent communication, organisational and report writing skills are essential.

Essential Criteria:

  1. Experience writing policy briefs, submissions to inquiries and policy reports
  2. Excellent written communication skills
  3. Understanding of a rights-based approach to disability support
  4. An understanding of the NDIS and on policy issues impacting on people with disabilities who have high and complex support needs
  5. A commitment to reflective practice and a demonstrated ability to work collaboratively in a team environment
  6. Willingness and capacity to travel interstate with overnight stays as needed

Essential Desirable:

  1. An undergraduate degree in policy, law or social sciences
  2. Lived experience of disability

How to apply:

Applications should be addressed to Natasha Hendricks at and include a current CV and a cover letter which includes responses to the position responsibilities, experience and attributes. People with disabilities are strongly encouraged to apply. Applications close at 11.59pm on Wednesday 12 August 2020.

Project & Research Officer – Housing Brokerage Service

About the role:

The new Housing Brokerage Service is for people with disability and complex support needs who are stuck in hospital with a delayed discharge due to a lack of suitable housing that aligns with their needs and preferences. The Coordinators in the Team provide secondary consultation to the person’s health team, support coordinator and others, and then complete an innovative housing search. The desired outcomes are the capacity building of the health sector related to housing options, and that people with disability are discharged from hospital to the housing options that best align with their housing needs and preferences.

The Housing Brokerage Service uses an action research methodology for continuous quality assurance and evaluation. A member of the research team is embedded within the Housing Brokerage Service to manage the data collection, analysis, interpretation and reporting.

The Research & Intake Project Officer will be responsible for 3 areas of work that are a project support component, intake and referral component and research component.

Responsibilities & Duties include:

Project Officer role:

  • To ensure the smooth running of the Housing Brokerage Service Team’s key activities by undertaking key support functions
  • Undertake administrative tasks, meeting preparation/Agendas/minute taking, report writing, team calendar management for team appointments and provide support during zoom/teams/webinars
  • Provide administration support to the Project Lead
  • Work independently to draft and finalise written products, including correspondence, presentation and reports with guidance from Project Lead
  • Manage team systems and resources such as google drive, one drive and relevant spreadsheets
  • Participate in team meetings, case conferences, training sessions

Intake and Referral role:

  • Respond to and manage all enquiries to the Housing Brokerage Service with quality information
  • Liaise with other relevant Teams at the Summer Foundation, particularly the Incoming Calls Register staff
  • Respond to, follow up, screen for eligibility and manage referrals to the Housing Brokerage Service
  • Liaise closely with Project Lead regarding referrals and enquiries as needed
  • Ensure that all information is collected prior to allocation of the new referral at the Team’s allocation meeting

Research Officer role:

  • Support the Housing Brokerage Service as an embedded team member to undertake work using an action research approach. This includes interviewing staff and facilitating reflective thinking for continuous evaluation and quality improvement
  • Collect quantitative data about all enquiries, referrals and services provided
  • Extract and enter data from multiple sources into a database
  • Prepare data files for senior members of the Research Team to analyse
  • Supporting senior Research Team members to write case studies that may be used for publication and Summer Foundation policy and communications work

Skills & Experience


  • An undergraduate allied health degree or extensive relevant experience working in disability, health, housing or social services sector
  • Eligibility for relevant professional membership of which evidence may be required
  • Employment subject to National Police History Check

Experience Required:

  • At least 3 years experience in working with people with disability and complex needs, particularly people in hospital, disability housing, residential aged care or at risk of being forced to live inappropriately in aged care
  • Demonstrated capacity to engage with health professionals in a positive, meaningful approach
  • Demonstrated ability to problem-solve at high level
  • Demonstrated high level professional, verbal and written communication skills

Experience Desired:

  • Working knowledge of NDIS, its framework, structure and practice
  • Experience in facilitating complex discussions with multiple stakeholders to reach an outcome
  • Experience communicating with people with complex support needs
  • Lived experience of disability and housing search
  • Experience with or understanding of the importance of research methods in informing evidence-based practice


  • Confident communicator via phone and in-person
  • Ability to work out how to find information and get the answers you need
  • Project Management
  • Understanding of health sector and stakeholders’ needs
  • Sound IT proficiency (i.e., Microsoft Office, databases, spreadsheets, videoconferencing)
  • Highly organised – meets deadlines and has strong accountability and attention to detail
  • Strong communication verbally and written to audiences internally and externally and for various levels of experience and knowledge
  • Great passion for working with people with disability and championing their voice
  • Ability to think flexibly and adapt positively to change
  • Ability to work autonomously and within a collaborative team base in different geographical locations connecting regularly via videoconferencing
  • Capacity to respond to all relevant stakeholders in a timely, professional and efficient manner via videoconferencing, email and/or telephone

How to apply:

You can download the full position description here.

Applications can be directed to Helen Jeisman at and should include a resume and a cover letter addressing the Essential Criteria described in the Skills & Experience section of the PD.

We are looking to fill this role as soon as possible. Applications will be considered when we receive them.