The NDIS funds three levels of support coordination, a really useful service for YPINH when assistance from family is not their preferred option, or is not available. A coordinator of supports can assist NDIS participants to choose and manage appropriate service providers.
There are three levels of support coordination:
- Support connection – time limited and designed to build participants’ capacity to manage their own plan.
- Coordination of supports – As above, but is a better fit for people “in a complex service delivery environment” such as a nursing home, where participants may have difficulty using the telephone and internet to “shop around” for services.
- Specialist support coordination – As above, where a “high level risk” in the participant’s situation means they require more intensive support.
Many service providers are now offering support coordination. It is always worth doing research to find out which provider may best meet your needs. A good place to start is:
Melbourne City Mission, Phone 1800 343 287
genU (formerly St Laurence) Phone 1800 234 455
Ability Options, Phone 1300 422 454
House with No Steps, Phone 02 4941 8100
House with No Steps, Phone 1300 538 764
Community Options, Phone 02 629 58800