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Completing a Home and Living Supporting Evidence Form in relation to a person requiring Specialist Disability Accommodation (SDA)

Welcome to our “Best Practice” podcast series, produced by our UpSkill program. This podcast series features conversations with support coordinators who share their experiences of supporting people with disability and working alongside other sectors such as health, aged care and housing.

It also includes conversations with people with lived experience of disability who share how their support coordinators focused on them as individuals and supported them to achieve new goals relating to exploring housing options and moving to their own homes.

This series includes 4 episodes that focus on the different topics listed below. Episodes 1, 2 and 3 are in 2 parts, while episode 4 is 1 complete episode.

A number of resources are mentioned in each podcast and links to these are provided below. Transcripts for each episode and links to these are also provided.

EPISODE 1 – Supporting a person whose housing isn’t working for them

Part 1

Download or listen on SoundCloud

Supporting a person whose housing isn’t working for themPart 1:

  • Establishing what’s most important to the person and their housing preferences
  • Who else is important in the housing exploration process
  • Applying for Specialist Disability Accommodation (SDA) funding
  • Keeping participants informed
  • Escalating when you experience delays

Download transcript

Part 2

Download or listen on SoundCloud

Supporting a person whose housing isn’t working for themPart 2:

  • Supporting a person’s transition to their new home, including seeing the property or meeting people involved before they move
  • Supporting the person to live their life in their new home, and what to do if they change their mind
  • Establishing if the new home is working for the person

Download transcript

EPISODE 2 – Supporting a person who needs to leave hospital

Part 1

Download or listen on SoundCloud

Supporting a person who needs to leave hospitalPart 1:

  • Establishing what’s most important to the person in hospital
  • The differences in working with a new versus existing NDIS participant
  • Key areas of focus in the hospital setting
  • Working alongside health

Download transcript

Part 2

Download or listen on SoundCloud

Supporting a person who needs to leave hospitalPart 2:

  • Establishing a person’s housing and support preferences, including exploring short versus long-term housing
  • Using short-term NDIS plans in hospital
  • Establishing if the new home is working for the person
  • Achieving the impossible

Download transcript

EPISODE 3 – Supporting a person in aged care to live a better life

Part 1

Download or listen on SoundCloud

Supporting a person in aged care to live a better lifePart 1:

  • Establishing what’s most important to the person in aged care
  • Key supports for the person to leave aged care
  • Collaborating with aged care staff
  • Establishing the person’s housing and support preferences

Download transcript

Part 2

Download or listen on SoundCloud

Supporting a person in aged care to live a better lifePart 2:

  • Supporting a person’s transition out of aged care into their new home
  • Preparing for the person’s move
  • Establishing if the new home is working for the person

Download transcript

The Summer Foundation would like to thank Vasemaca Loki and Joanne Findlay; Sally and Jenny Messer; and Phi Tran – who shared their experiences with support coordination. We would also like to thank support coordinators – Lauren Lovegrove and Marnie Roelink from MND NSW; Alex Foote and Laura Schutz from Independence Australia; Jamie Woodman from Melbourne City Mission; and Linda Hughes, UpSkill Lead at the Summer Foundation for their generous contributions to this podcast series. 


The production of this UpSkill podcast series was supported by the Gandel Foundation.

This short video about Specialist Disability Accommodation (SDA) and the accompanying information sheets can be used by support coordinators to explain what SDA is to the people they are working with.

The video and information sheets include information about what SDA is, who can live in SDA, the different types of SDA, who pays for SDA, how to get SDA funding and how support works in SDA. Download the information sheets below.

What is SDA?

Can I live in SDA?

Are there different types
of SDA?

Who pays for SDA?

How do I get SDA funding?

How does support work
in SDA?

Where can I live?

The UpSkill team have produced the following videos to capture the fundamentals of what you need to know when you are a support coordinator or private allied health professional. If you are attending any online or face-to-face UpSkill training, you should watch the UpSkill Fundamentals videos beforehand.

UpSkill Fundamentals Part 1

Working from a human rights framework requires that you understand the origin of the human rights and disability rights movements. 
Topics included in this webinar: 
1. A potted history of disability
2. How we got the NDIS
3. Central ideas underpinning the NDIS

UpSkill Fundamentals Part 2

Effective capacity building work with NDIS participants requires that you understand how to apply the central ideas underpinning the NDIS. Topics included in this webinar: 
4. How the NDIS works
5. The role of NDIS support coordinators and allied health professionals
6. Complex support needs pathway
7. Participating in a planning meeting

UpSkill Fundamentals Part 3

The NDIS can provide funding for people with complex support needs to live in the community with an appropriate mix of NDIS and mainstream supports.  Making this a reality requires NDIS support coordinators and allied health professionals who can work effectively with the NDIS health interface and understand the housing supports in the NDIS, including the  specialist disability accommodation (SDA) pathway. Topics included in this webinar: 
8. Health NDIS interface
9. Discharge destinations
10. Invitation to join UpSkill

Ablelink, an independent provider of support coordination, has produced the following 3 videos and a podcast to assist people working as a support coordinator and those interested in setting up a support coordination business.

Support Coordination vs Great Support Coordination

Jess from Ablelink shares her expertise on the essence of support coordination and taps into why the role is important. She covers the flow of delivering the support, shares some useful resources, and finishes by discussing some concepts that can define the difference between “good” and “great” support coordination.

Running a Support Coordination Business

Jess and Cam from Ablelink discuss their journey of starting an independent NDIS Support Coordination business and highlight some key things to consider. They touch on becoming an NDIS Registered provider, business structure, specialising in the market and also offer some personal reflections.

Working Efficiently with Templates and Systems

Whether it’s your business or you’re working as a support coordinator, understanding the benefits of improving workflow and systems is essential for efficient support coordination. In this video, Cam from Ablelink chats about the importance of using technology, centralising information and investing time in your systems.

Podcast: Talking support coordination

In this podcast, which was recorded as part of the Summer Foundation’s ‘Reasonable and Necessary with Dr George’ series, Dr George Taleporos talks with Jess Stubbins, Founder and Director of Ablelink, an NDIS registered provider of support coordination. This episode covers support coordination, what it takes to be a support coordinator and how to run a support coordination business.

The Centre for Culture, Ethnicity and Health (CEH) has produced these 3 videos and a podcast to help those working with NDIS participants from culturally diverse backgrounds.

Using teach back to improve understanding

‘Teach back’ is an effective technique to promote better communication and shared understanding between a NDIS support coordinator and NDIS participant.  In this short video, CEH provides information about the impact of using the ‘teach back’ technique and how to implement it into your everyday practice

Cultural understandings of disability

Cultural beliefs and understandings about the NDIS affect people’s willingness to participate in the scheme and to disclose information about their circumstances. This video presents interviews with four people living with a disability, or caring for someone who does, talking about their experience of discrimination and its impact.

Working with interpreters

Interpreters are an essential component of any interactions with an NDIS participant who requires them. However, the onus is on the provider to explain the NDIS and its terminology in ways that the interpreter can get across to the participant. Here, CEH provides some tips on how to manage the interpreting interaction.

Podcast: Talking ethnicity, culture and the NDIS

CEH’s Sophie Dutertre recorded a podcast with Summer Foundation’s Dr George Taleporos as part of the popular ‘Reasonable and Necessary with Dr George’ Podcast series. In this podcast, Sophie and Dr George discuss how cultural understandings of disability affect access to the NDIS.