If you are looking for a career where you can make a difference, work collaboratively with committed and passionate people and have real opportunities for professional development, then we encourage you to join our team.
If you have any questions regarding a job opportunity or application please call us on 1300 935 717.
Current positions available
Enquiries and Admin Coordinator, Housing Hub
- Location: Melbourne or Sydney
- Flexible work arrangements
- Above award wages and amazing benefits
The Housing Hub strives to empower housing seekers and providers to create a market where individuals have choice and control on where they live and who they live with. Our Teams are passionate and driven to assist people living with disability, their families and their supporters to have that choice and control. We are highly engaged, well trained and connected.
The Enquiries and Admin Coordinator is key to our team being able to support people with disabilities to find suitable and quality housing.
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About you
This job is not for the faint hearted – it’s busy and varied. You won’t ever look at the clock – the days will fly by. And as a bonus, you will be directly helping our team to support people living with disability to change their lives. This is a great opportunity for a confident and high performing communicator with strong customer service, administrative and organisational skills to join our team. This means, can you juggle lots of tasks and convert enquiries to requests for service, while being an administrative guru.
This role involves assessing enquiries, providing advice on eligibility for different Home and Living services and converting enquiries into active service requests. There is a heavy focus on receiving and making calls, and you need to be comfortable with that.
If you are experienced in managing, assessing and collecting information from incoming enquiries via phone and online and working with databases as well as being a great administrator, we want to hear from you.
Key responsibilities
- Be the first point of contact for service requests received via email and phone and enquiries from people with disability, their supporters, Support Coordinators and health clinicians.
- Undertake calls to people with disability and other referrers to determine impact for customers/users and identify opportunities for continuous service improvement
- Ability to communicate clearly and effectively via email, phone, online and in person, with experience working with clients who may have complex communication requirements
- Provide administrative support to the Service and Clinical Practice Manager as required, contributing to the smooth operation of the Services team activities
Skills and experience
- Experience in a sales or service support role talking to customers and providing excellent support
- Experience and confidence working with databases
- Confident communicating with stakeholders at all levels
- Strong interpersonal skills and high levels of resilience
How to apply
If you’re ready to join our team and make a positive impact, click the Apply button below. Submit your resume and a cover letter explaining why you’re the perfect candidate for the role, addressing the requirements outlined in the position description.
We’re excited to hear from you and encourage you to apply as soon as possible, as we will be shortlisting immediately.
At the Housing Hub, we are committed to fostering an inclusive community. We welcome applicants from diverse backgrounds, experiences, and perspectives.
Please reach out to recruitment@housinghub.org.au or 1300 935 717 if you require any adjustments to the recruitment process.
Specialist Support Coordinator – Disability, Housing Hub
- Location: Brisbane, Gold Coast or the Sunshine Coast Queensland
- Fixed term contract to June 2025 (full-time or part-time)
- Above award wages and amazing benefits
As a member of the Housing Hub, you’ll be surrounded by like-minded, creative and connected professionals who are experts in NDIS Housing Options. We offer a flexible work environment, professional development and a hybrid work environment. You’ll have the opportunity to work autonomously and within a team to contribute to meaningful outcomes for individuals with disabilities.
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About you
We are currently seeking someone who will play a vital part in supporting people with disability to understand their housing options and develop compelling evidence for submission to the NDIA. We value individuals who prioritise the needs and preferences of our clients, bringing their stories to life and working towards high-quality outcomes.
Key responsibilities
- Assist clients in understanding housing-related supports within their NDIS plans
- Maintain a comprehensive understanding of eligibility criteria for NDIS Home and Living Supports
- Develop top-notch documentation to support funding applications
- Stay up-to-date with NDIS legislation and changes related to home and living supports
- Manage your time effectively to reach standard KPIs
Required qualifications, skills and experience
- Qualifications in social work, psychology, occupational therapy, nursing, including mental health nursing
- Knowledge of the NDIS and relevant legislation
- Experience working with individuals with disabilities and complex needs
- Exceptional writing skills
- Valid driver’s license and access to a vehicle
- NDIS Worker Screening Check
How to apply
If you’re ready to join our team and make a positive impact, click the Apply button below. Submit your resume and a cover letter explaining why you’re the perfect candidate for the role, addressing the requirements outlined in the position description.
We’re excited to hear from you and encourage you to apply as soon as possible, as we will be shortlisting immediately.
At the Housing Hub, we are committed to fostering an inclusive community. We welcome applicants from diverse backgrounds, experiences, and perspectives.
Please reach out to recruitment@housinghub.org.au or 1300 935 717 if you require any adjustments to the recruitment process.
Specialist Support Coordinator – Disability, Housing Hub
- Location: Melbourne
- Ongoing (full-time or part-time)
- Above award wages and amazing benefits
As a member of the Housing Hub, you’ll be surrounded by like-minded, creative and connected professionals who are experts in NDIS Housing Options. We offer a flexible work environment, professional development and a hybrid work environment. You’ll have the opportunity to work autonomously and within a team to contribute to meaningful outcomes for individuals with disabilities.
Read more
About you
We are currently seeking someone who will play a vital part in supporting people with disabilities to understand their housing options and develop compelling evidence for submission to the NDIA. We value individuals who prioritise the needs and preferences of our clients, bringing their stories to life and working towards high-quality outcomes.
Key responsibilities
- Assist clients in understanding housing-related supports within their NDIS plans
- Maintain a comprehensive understanding of eligibility criteria for NDIS Home and Living Supports
- Develop best-practice documentation to support funding applications
- Stay up-to-date with NDIS legislation and changes related to home and living supports
- Manage your time effectively to reach standard KPIs
Required qualifications, skills and experience
- Qualifications in social work, psychology, occupational therapy, nursing, including mental health nursing
- Knowledge of the NDIS and relevant legislation
- Experience working with individuals with disabilities and complex needs
- Exceptional writing skills
- Valid driver’s license and access to a vehicle
- NDIS Worker Screening Check
How to apply
If you’re ready to join our team and make a positive impact, click the Apply button below. Submit your resume and a cover letter explaining why you’re the perfect candidate for the role, addressing the requirements outlined in the position description.
We’re excited to hear from you and encourage you to apply as soon as possible, as we will be shortlisting immediately.
At the Housing Hub, we are committed to fostering an inclusive community. We welcome applicants from diverse backgrounds, experiences, and perspectives.
Please reach out to recruitment@housinghub.org.au or 1300 935 717 if you require any adjustments to the recruitment process.
Specialist Support Coordinator – Disability, Housing Hub
- Location: Melbourne
- Fixed term contract to 2025 (full-time or part-time)
- Above award wages and amazing benefits
As a member of the Housing Hub, you’ll be surrounded by like-minded, creative and connected professionals who are experts in NDIS Housing Options. We offer a flexible work environment, professional development and a hybrid work environment. You’ll have the opportunity to work autonomously and within a team to contribute to meaningful outcomes for individuals with disabilities.
Read more
About you
We are currently seeking someone who will play a vital part in supporting people with disabilities to understand their housing options and develop compelling evidence for submission to the NDIA. We value individuals who prioritise the needs and preferences of our clients, bringing their stories to life and working towards high-quality outcomes.
Key responsibilities
- Assist clients in understanding housing-related supports within their NDIS plans
- Maintain a comprehensive understanding of eligibility criteria for NDIS Home and Living Supports
- Develop best-practice documentation to support funding applications
- Stay up-to-date with NDIS legislation and changes related to home and living supports
- Manage your time effectively to reach standard KPIs
Required qualifications, skills and experience
- Qualifications in social work, psychology, occupational therapy, nursing, including mental health nursing
- Knowledge of the NDIS and relevant legislation
- Experience working with individuals with disabilities and complex needs
- Exceptional writing skills
- Valid driver’s license and access to a vehicle
- NDIS Worker Screening Check
How to apply
If you’re ready to join our team and make a positive impact, click the Apply button below. Submit your resume and a cover letter explaining why you’re the perfect candidate for the role, addressing the requirements outlined in the position description.
We’re excited to hear from you and encourage you to apply as soon as possible, as we will be shortlisting immediately.
At the Housing Hub, we are committed to fostering an inclusive community. We welcome applicants from diverse backgrounds, experiences, and perspectives.
Please reach out to recruitment@housinghub.org.au or 1300 935 717 if you require any adjustments to the recruitment process.