Supporting younger people in residential aged care

A toolkit for staff in residential aged care

The Summer Foundation has worked closely with residential aged care professionals, people with disability and families to understand the issues around accessing comprehensive disability support.

This toolkit provides targeted information for staff working in residential aged care, relating to the support of residents aged under 65 years.

The toolkit includes the following features:

  • Resources for staff working with younger people with disability and complex support needs
  • Resources to pass on to residents and their families, to inform decision making, improve quality of life and enable greater access to the community
  • Resources in a range of formats, including checklists, fact sheets, templates, hints and tips, video stories and quick links
  • Separate sections that reflect the different stages of a resident’s connection to the NDIS and beyond

For residents

What is the NDIS and is it for me? DOWNLOAD

Reconnecting with the community – Key NDIS roles and how they can support you DOWNLOAD 

What are advocates and how can they help me?  DOWNLOAD

Guardians and administrators: What can they do and who decides if I need one?

Moving in to residential aged care? Here’s how the NDIS can support you DOWNLOAD

NDIS at a glance: Useful links and resources DOWNLOAD

How do I choose someone to support me to make NDIS decisions? DOWNLOAD

Superannuation: How do I know if I can access it early? DOWNLOAD

What is a Power of Attorney and how can they support me? DOWNLOAD

Insurance DOWNLOAD

For staff

How can my workplace get ready for NDIS? DOWNLOAD

Principles for supporting younger people in RAC DOWNLOAD

Two minute training NDIS for staff in RAC DOWNLOAD

Getting the language right: A guide to writing reports, letters, forms and assessments for the NDIS DOWNLOAD

Further reading on NDIS DOWNLOAD

Masoud's digital story WATCH

For residents

How to fill out the NDIS Access Request Form DOWNLOAD

Aged care fees for NDIS participants DOWNLOAD

Case Study: Financial considerations for people with acquired disability DOWNLOAD

Financial considerations of moving in to residential aged care DOWNLOAD

How to get the best out of NDIS – Access stage DOWNLOAD

For staff

NDIS access: Useful links and resources DOWNLOAD

Daniel's NDIS Journey WATCH

Michele's story WATCH

For residents

What can I get in an NDIS plan? DOWNLOAD

What do I take to my NDIS planning meeting? DOWNLOAD

Support Coordinators: Who are they and how can they support me? DOWNLOAD

Support Coordination Part 1 - What is a support coordinator? WATCH

Support Coordination Part 3 - Exploring housing options WATCH

For staff

Daniel's Story – Life in a Nursing Home WATCH

Chris' aged care story WATCH

An NDIS journey WATCH

Nicole's Story Part 1 WATCH

For residents

Plan management DOWNLOAD

Support Coordination Part 2 - Connecting to services in aged care WATCH

For staff

How do I support people in residential aged care to develop a great NDIS plan?


NDIS Implementation: Useful links and resources DOWNLOAD

NDIS Planning: Useful links and resources DOWNLOAD

Danny's Story – with his brother Michael WATCH

Nicole's Story Part 2 WATCH


Making the most of this toolkit:

  • The NDIS is currently evolving, and so is the broader disability services landscape. As such, the information in this toolkit is likely to change. For the latest resources, check back on this website, or sign up to our mailing list to make sure you receive the most up-to-date information as soon as it’s available.
  • The term ‘participant’ is used by the NDIS to refer to an individual who is currently registered to access the NDIS. In the residential aged care setting, these individuals are commonly described as ‘residents’. Where the resources in this toolkit refer to a ‘participant’, they refer to a resident of your facility who is already registered with the NDIS, or is likely to be eligible to access the NDIS.
  • The ‘hints and tips’ provided in the resources are based on our own experiences of working with people with disability who have high and complex support needs. There is no effective one-size-fits-all approach to supporting people with disability. All advice should be considered in context of the individual, their goals, and their financial and social circumstances.


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