A toolkit for staff in residential aged care
The Summer Foundation has worked closely with residential aged care professionals, people with disability and families to understand the issues around accessing comprehensive disability support.
This toolkit provides targeted information for staff working in residential aged care, relating to the support of residents aged under 65 years.
The toolkit includes the following features:
- Resources for staff working with younger people with disability and complex support needs
- Resources to pass on to residents and their families, to inform decision making, improve quality of life and enable greater access to the community
- Resources in a range of formats, including checklists, fact sheets, templates, hints and tips, video stories and quick links
- Separate sections that reflect the different stages of a resident’s connection to the NDIS and beyond
For residents
What is the NDIS and is it for me? DOWNLOAD
Reconnecting with the community – Key NDIS roles and how they can support you DOWNLOAD 
What are advocates and how can they help me?  DOWNLOAD
Guardians and administrators: What can they do and who decides if I need one? DOWNLOAD 
Moving in to residential aged care? Here’s how the NDIS can support you DOWNLOAD
NDIS at a glance: Useful links and resources DOWNLOAD
How do I choose someone to support me to make NDIS decisions? DOWNLOAD
Superannuation: How do I know if I can access it early? DOWNLOAD
What is a Power of Attorney and how can they support me? DOWNLOAD
Insurance DOWNLOAD
For staff
How can my workplace get ready for NDIS? DOWNLOAD
Principles for supporting younger people in RAC DOWNLOAD
Two minute training NDIS for staff in RAC DOWNLOAD
Getting the language right: A guide to writing reports, letters, forms and assessments for the NDIS DOWNLOAD
Further reading on NDIS DOWNLOAD
Masoud's digital story WATCH
For residents
How to fill out the NDIS Access Request Form DOWNLOAD
Aged care fees for NDIS participants DOWNLOAD
Case Study: Financial considerations for people with acquired disability DOWNLOAD
Financial considerations of moving in to residential aged care DOWNLOAD
How to get the best out of NDIS – Access stage DOWNLOAD
For staff
NDIS access: Useful links and resources DOWNLOAD
Daniel's NDIS Journey WATCH
Michele's story WATCH
For residents
What can I get in an NDIS plan? DOWNLOAD
What do I take to my NDIS planning meeting? DOWNLOAD
Support Coordinators: Who are they and how can they support me? DOWNLOAD
Support Coordination Part 1 - What is a support coordinator? WATCH
Support Coordination Part 3 - Exploring housing options WATCH
For staff
Daniel's Story – Life in a Nursing Home WATCH
Chris' aged care story WATCH
An NDIS journey WATCH
Nicole's Story Part 1 WATCH
For residents
Plan management DOWNLOAD
Support Coordination Part 2 - Connecting to services in aged care WATCH
For staff
How do I support people in residential aged care to develop a great NDIS plan? DOWNLOAD 
NDIS Implementation: Useful links and resources DOWNLOAD
NDIS Planning: Useful links and resources DOWNLOAD
Danny's Story – with his brother Michael WATCH
Nicole's Story Part 2 WATCH
Making the most of this toolkit:
- The NDIS is currently evolving, and so is the broader disability services landscape. As such, the information in this toolkit is likely to change. For the latest resources, check back on this website, or sign up to our mailing list to make sure you receive the most up-to-date information as soon as it’s available.
- The term ‘participant’ is used by the NDIS to refer to an individual who is currently registered to access the NDIS. In the residential aged care setting, these individuals are commonly described as ‘residents’. Where the resources in this toolkit refer to a ‘participant’, they refer to a resident of your facility who is already registered with the NDIS, or is likely to be eligible to access the NDIS.
- The ‘hints and tips’ provided in the resources are based on our own experiences of working with people with disability who have high and complex support needs. There is no effective one-size-fits-all approach to supporting people with disability. All advice should be considered in context of the individual, their goals, and their financial and social circumstances.