Discharge planning for younger people with complex support needs

Resources for connecting people to the NDIS and finding a suitable place to live

The Summer Foundation has worked closely with hospital discharge staff, people with disability and families to understand the issues around accessing comprehensive disability support.

This toolkit provides targeted information for hospital discharge staff, and staff in acute and rehabilitation hospital settings, relating to the discharge of people aged under 65 years who have acquired a disability.

The toolkit includes the following features:

  • Resources for team members working with younger people with disability and complex support needs
  • Resources to pass on to people with disability and their families, to inform decision making, improve discharge outcomes and facilitate greater access to the community
  • Resources in a range of formats, including checklists, fact sheets, templates, hints and tips, video stories and quick links
  • Separate sections that reflect the different stages of a resident’s connection to the NDIS and beyond

For patients

What is the NDIS and is it for me? DOWNLOAD

What are advocates and how can they help me? DOWNLOAD

Guardians and administrators: What can they do and who decides if I need one?

Moving in to residential aged care? Here’s how the NDIS can support you DOWNLOAD

How do I choose someone to support me to make NDIS decisions? DOWNLOAD

Superannuation: How do I know if I can access it early? DOWNLOAD

What is a Power of Attorney and how can they support me? DOWNLOAD

Insurance DOWNLOAD

For staff

Getting the language right: A guide to writing reports, letters, forms and assessments for the NDIS DOWNLOAD

NDIS at a glance: Useful links and resources DOWNLOAD

Further reading on NDIS DOWNLOAD

Hospital Discharge - Context WATCH

Hospital Discharge – Working together WATCH

ACAT: The value of working collaboratively WATCH

Kirsty's story WATCH

Hospital Discharge – Lessons for health services WATCH

Michael's Hospital Discharge Experience WATCH

ACAT: Exploring options for a younger person with disability WATCH

Discharge Planning – from hospital to home WATCH

For patients

How to fill out the NDIS Access Request Form DOWNLOAD

Case Study: Financial considerations for people with acquired disability DOWNLOAD

Financial considerations of moving in to residential aged care DOWNLOAD

How to get the best out of NDIS – Access stage DOWNLOAD

For staff

NDIS access: Useful links and resources DOWNLOAD

The NDIS: A new landscape for people who acquire a disability WATCH

Hospital Discharge – Making sense of a new world WATCH

Hospital Discharge – Looking to the future WATCH

Danny's Story – with his brother Michael WATCH

For patients

What can I get in an NDIS plan? DOWNLOAD

What do I take to my NDIS planning meeting? DOWNLOAD

Support Coordinators: Who are they and how can they support me? DOWNLOAD

For staff

Hospital Discharge – Where will I live WATCH

Hospital Discharge – NDIS Planning WATCH

Individual people need individual responses WATCH

Holding out hope WATCH

Chris' experiences with the health system DOWNLOAD

Achieving Goals - from hospital to home WATCH

I'm a person before a disability – Karen's Story WATCH

An NDIS journey WATCH

For patients

Plan management DOWNLOAD

For staff

NDIS Implementation: Useful links and resources DOWNLOAD

NDIS Planning: Useful links and resources DOWNLOAD

Hospital Discharge – Implementing the plan WATCH

Matthew's Story WATCH

Life After Discharge - from hospital to home WATCH


Making the most of this toolkit:

  • The NDIS is currently evolving, and so is the broader disability services landscape. As such, the information in this toolkit is likely to change. For the latest resources, check back on this website, or sign up to our mailing list to make sure you receive the most up-to-date information as soon as it’s available.
  • The term ‘participant’ is used by the NDIS to refer to an individual who is currently registered to access the NDIS. In the residential aged care setting, these individuals are commonly described as ‘residents’. Where the resources in this toolkit refer to a ‘participant’, they refer to a resident of your facility who is already registered with the NDIS, or is likely to be eligible to access the NDIS.
  • The ‘hints and tips’ provided in the resources are based on our own experiences of working with people with disability who have high and complex support needs. There is no effective one-size-fits-all approach to supporting people with disability. All advice should be considered in context of the individual, their goals, and their financial and social circumstances.


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